Q. What happens if my item is no longer available due to breakage or rotation of stock?
We will notify you as soon as possible and we understand that in some cases a deposit may have been paid a long time in advance of your actual event. We cannot foresee breakages by our customers or staff but we always try to replace like for like or similar items. Due to the bespoke nature of some of our items we will inform you promptly to allow you to reassess your hire. In the unlikely event that this happens then you will be entitled to a full refund for the particular item.
GAMES & ENTERTAINMENT
Q. What kind of events do you do?
At Coutts Events we have a wide range of fairground and fun games that can cater for many events including corporate events, weddings, birthday parties, team building events, functions and many more.
Q. I want my event to be private, is this possible?
Yes of course, we have worked at many private events and confidentiality is paramout. We never upload photo's to social media platforms or discuss your event with anybody else without your full permission to do so.